Privacy Policy

At Grotech Digital, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our website, you agree to the collection and use of your information in accordance with this policy.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24th Jan 2025.

1. Information We Collect

We may collect the following personal information from you when you interact with our website or services:

Name
Email address
Business details
Payment information
Location data
Service interests (e.g., services you’re interested in)

2. How We Collect Information

We collect personal information through the following means:

Contact forms: When you submit information via our contact or inquiry forms.
Cookies: We use cookies to track your interactions with our website and improve your experience.
Feedback forms: Information submitted via surveys or feedback forms.
Direct interactions: Information you provide directly through email or phone calls.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide services: To respond to your inquiries and provide our services.
To improve your experience: To enhance and personalize your experience on our website.
For marketing purposes: To send you promotional materials, updates, or other content related to our services.
For customer support: To assist you with any issues or queries related to our services.
To comply with legal obligations: To ensure compliance with relevant laws and regulations.

We may share your personal information with third parties under the following circumstances:

Service providers: We may share your information with third-party vendors or service providers who assist us in providing our services, such as payment processors or marketing platforms.
Legal requirements: We may disclose your information to comply with applicable legal obligations or to protect our rights.

5. How We Protect Your Information

We take your privacy seriously and have implemented various security measures to protect your personal data, including:

Secure servers: All data is stored on secure servers to prevent unauthorized access.
Regular security audits: We conduct regular security audits to ensure that your information is protected.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These technologies may collect data such as your browsing history, preferences, and location. You can control cookie settings through your browser preferences.

7. Accessing, Updating, or Deleting Your Information

You can access, update, or delete your personal information by contacting us at privacy@grotechdigital.com. We will respond to your request as soon as possible.

8. Data Collection from Minors

We do not knowingly collect personal information from individuals under the age of 18. If you believe we have collected data from a minor, please contact us immediately.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:

Email: privacy@grotechdigital.com

10. Data Storage and Processing

All personal data is stored and processed in India. We ensure that your data is protected and handled according to applicable privacy regulations.

By using this site, you consent to the collection and use of information as outlined in the above documentation. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.